Posted by: athomas
Over the years, I have worked closely with the folks and families who have been demanding greater transparency around the context of the 9/11 attacks.

While progress has been made in revealing more about the "who's" and "what's", it remains fitful and incomplete- with many starts and stops.

Given a new Administration and the 20th anniversary coming up, new calls are rising for accountability.

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Posted by: athomas
The biggest single improvement in aviation security since 9/11: passengers being proactive in the cabin.


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Posted by: athomas
This winner checked all of the boxes...

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Posted by: athomas
It's too little...

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Posted by: athomas
The FAA announced it is looking to swiftly punish non-maskers and MAGA for any interference with flight crew.

Click here to see the FAA's statement.
Posted by: athomas
Posted by: athomas
A 2-year old wasn't having any of it when asked to put a mask on during a United flight.

Throwing her off the plane was another worthwhile contribution to "slowing the spread"...

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Posted by: athomas
Having spent more than a quarter-century studying air rage, this recent case on a Jet Blue flight certainly qualifies for the Top Ten.

The "alleged" perpetrator wearing a Burger King crown solidifies the incident as an all-time classic.

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Posted by: athomas

What we see unfolding now is quite similar to what took place in the wake of the 9/11 attacks. That is, passengers and flight crews were forced to adapt to significant new realities concerning the air travel experience.

At the core, then, was the fact that strangers were now viewed as a real - or perceived- security threat. And, any “abnormal” behavior was held with immediate suspicion.

While most folks dealt with this in a rational way, the security “profiling”, combined with the ramped-up stress caused by the new environment, led to a surge in air rage cases post-9/11

Today it seems a familiar pattern is unfolding. That is, the increased stress driven by the fear of getting sick or dying from COVID makes other passengers a threat to one’s health and safety. “Abnormal” behavior around health will trigger a few folks.

Given the fact that the norm of “social distancing” is not possible in the air cabin, passengers and flight crews are physically closer to strangers than in almost any other situation today.

As more folks return to the skies, we will see the vast majority of passengers and flight crews deal with this higher stress environment with no issues. Still, a certain number of air rage cases will emerge as they did after 9/11.

Mandatory mask wearing and keeping the middle seat open are particularly interesting attempts to ensure that passengers and flight crew feel more comfortable. That is the key word: “feel”.

As most aviation security measures post-9/11 are really just theater (i.e. taking your shoes off, the federalization of U.S avsec, etc.), the same can be said for masks and middle seats. That is, they exist to make people feel safer, irrespective of whether they truly reduce risk or not.

Still, to get the global economy to return to a level of normalcy, we need travelers to “feel” better about getting on a plane: as they ultimately did post-9/11.

Posted by: athomas
This is a good one: an apparently drunken female passenger reportedly assaulted two NFL players. It seems one of the players was wearing a mask and that got her going.

Flying in the age of corona is getting really exciting!

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